Long Term Usability; Its Concept and Research Approach - The Origin of the Positive Feeling Toward the Product. - Masaya Ando; Masaaki Kurosu (HCI (1), 2007)

Website Credibility - A Proposal on an Evaluation Method for e-Commerce. - Katsuya Watanabe; Masaya Ando; Noboru Sonehara (ICE-B, 2008)

Enhancing Layers of Care House with Assistive Technology for Distributed Caregiving. - Taro Sugihara; Tsutomu Fujinami; Rachel Jones; Kozo Kadowaki; Masaya Ando (AAAI Spring Symposium: Shikakeology, 2013)

Design Procedure and Improvement of a Mathematical Modeling to Estimate Customer Satisfaction. - Satoshi Suzuki; Masaya Ando; Hiroshi Hashimoto; Hajime Asama (ICServ, 2013)

Enhancing care homes with assistive video technology for distributed caregiving. - Taro Sugihara; Tsutomu Fujinami; Rachel Jones; Kozo Kadowaki; Masaya Ando (AI Soc., 2015)

Proposal of the Elderly Supporting System Based on the Perspective of Local Community in Japan. - Ayaka Ito; Masaya Ando; Hitoshi Uchida; Muneo Takemoto; Yuichi Murai (HCI (15), 2020)