Humans Are Not Machines: The Behavioral Impact of Queueing Design on Service Time. - Masha Shunko; Julie Niederhoff; Yaroslav Rosokha (Manag. Sci., 2018)

Reactive production with preprocessing restriction in supply chains with forecast updates. - Meimei Zheng; Masha Shunko; Nagesh Gavirneni 001; Yan Shu; Kan Wu 001 (IISE Trans., 2019)

Constrained Load-Balancing Policies for Parallel Single-Server Queue Systems. - Hung T. Do; Masha Shunko (Manag. Sci., 2020)

Does Immediate Feedback Make You Not Try as Hard? A Study on Automotive Telematics. - Vivek Choudhary; Masha Shunko; Serguei Netessine (Manuf. Serv. Oper. Manag., 2021)

Nudging Drivers to Safety: Evidence from a Field Experiment. - Vivek Choudhary; Masha Shunko; Serguei Netessine; Seongjoon Koo (Manag. Sci., 2022)

Evidence of the Unintended Labor Scheduling Implications of the Minimum Wage. - Qiuping Yu; Shawn Mankad; Masha Shunko (Manuf. Serv. Oper. Manag., 2023)