Knowledge management, problem solving and performance in top Italian firms. - Daniele Giampaoli; Massimo Ciambotti; Nick Bontis (J. Knowl. Manag., 2017)

Key factors that improve knowledge-intensive business processes which lead to competitive advantage. - Selena Aureli; Daniele Giampaoli; Massimo Ciambotti; Nick Bontis (Bus. Process. Manag. J., 2019)