Unternehmensweite Anwendungs-integration - Zentrale Anreizsetzung zur Realisierung von Netzwerkeffekten bei dezentralen Entscheidungsstrukturen. - Bernd Heinrich; Mathias Klier; Marc-Andre Bewernik (Wirtschaftsinf., 2006)

How to Measure Data Quality? - A Metric-Based Approach. - Marcus Kaiser; Mathias Klier; Bernd Heinrich (ICIS, 2007)

Metrics for Measuring Data Quality - Foundations for an Economic Data Quality Management. - Bernd Heinrich; Marcus Kaiser; Mathias Klier (ICSOFT (ISDM/EHST/DC), 2007)

DQ Metrics: A Novel Approach To Quantify Timeliness And Its Application In CRM. - Bernd Heinrich; Marcus Kaiser; Mathias Klier (ICIQ, 2007)

Does the EU Insurance Mediation Directive Help to Improve Data Quality? A Metric- Based Analysis. - Bernd Heinrich; Marcus Kaiser; Mathias Klier (ECIS, 2008)

Metriken zur Bewertung der Datenqualität - Konzeption und praktischer Nutzen. - Mathias Klier (Inform. Spektrum, 2008)

Quantifying Users' Interconnectedness in Online Social Networks - An Indispensible Step for Economic Valuation. - Martin Gneiser; Julia Heidemann; Mathias Klier; Andrea Landherr; Florian Probst (AMCIS/SIGeBIZ, 2009)

A novel data quality metric for timeliness considering supplemental data. - Bernd Heinrich; Mathias Klier (ECIS, 2009)

Valuation of online social networks - An economic model and its application using the case of Xing.com. - Mathias Klier; Julia Heidemann; Martin Gneiser; Christian Weiá (ECIS, 2009)

Ökonomische Planung kundenorientierter IT-Investitionen - Ein modellbasierter Ansatz und seine Anwendung bei einem Finanzdienstleister. - Julia Heidemann; Mathias Klier; Andrea Landherr; Steffen Zimmermann (Wirtschaftsinformatik (2), 2009)

A Procedure to Develop Metrics for Currency and its Application in CRM. - Bernd Heinrich; Mathias Klier; Marcus Kaiser (ACM J. Data Inf. Qual., 2009)

Identifying Key Users in Online Social Networks: A PageRank Based Approach. - Julia Heidemann; Mathias Klier; Florian Probst (ICIS, 2010)

Analyzing the impact of new features on users' communication activities in online social networks. - Lukas Demetz; Bernd Heinrich; Mathias Klier (ECIS, 2011)

Automatisierte Modellierung, Umsetzung und Ausführung von Prozessen - Ein Web Service-basiertes Konzept. - Bernd Heinrich; Mathias Klier; Steffen Zimmermann (Wirtschaftsinformatik, 2011)

Special Interest Networks - eine Fallstudie am Beispiel von Netzathleten.de. - Julia Heidemann; Mathias Klier; Andrea Landherr; Florian Probst; Florian Calmbach (HMD Prax. Wirtsch., 2011)

Assessing data currency - a probabilistic approach. - Bernd Heinrich; Mathias Klier (J. Inf. Sci., 2011)

Soziale Netzwerke im Web - Chancen und Risiken im CRM von Unternehmen. - Julia Heidemann; Mathias Klier; Andrea Landherr; Florian Probst (Wirtschaftsinformatik Manag., 2011)

Ökonomische Potenziale einer Online-Kundenwertanalysezur gezielten Kundenansprache im Internet. - Julia Heidemann; Mathias Klier; Andrea Landherr; Florian Probst (MKWI, 2012)

Online social networks: A survey of a global phenomenon. - Julia Heidemann; Mathias Klier; Florian Probst (Comput. Networks, 2012)

Valuation of online social networks taking into account users' interconnectedness. - Martin Gneiser; Julia Heidemann; Mathias Klier; Andrea Landherr; Florian Probst (Inf. Syst. E Bus. Manag., 2012)

Success Measurement of Enterprise Social Networks. - Alexander Richter; Julia Heidemann; Mathias Klier; Sebastian Behrendt (Wirtschaftsinformatik, 2013)

The optimal level of CRM IT investments - An economic model and its application at a financial services provider. - Julia Heidemann; Mathias Klier; Andrea Landherr; Steffen Zimmermann (Electron. Mark., 2013)

"who is Key...?" - Characterizing Value Adding Users in Enterprise Social Networks. - Katharina Berger; Julia Klier; Mathias Klier; Alexander Richter (ECIS, 2014)

Addressing Methodical Aspects of Interdependent Standardization Decisions. - Bernd Heinrich; Mathias Klier (ECIS, 2014)

Customer Lifetime Network Value. - Julia Klier; Mathias Klier; Florian Probst; Lea Thiel (ICIS, 2014)

A Review of Information Systems Research on Online Social Networks. - Katharina Berger; Julia Klier; Mathias Klier; Florian Probst (Commun. Assoc. Inf. Syst., 2014)

The connectedness, pervasiveness and ubiquity of online social networks. - Julia Klier; Mathias Klier; Rolf T. Wigand (Comput. Networks, 2014)

Why Should I Do It Myself? Hedonic and Utilitarian Motivations of Customers' Intention to Use Self-service Technologies. - Alexandra Cetto; Julia Klier; Mathias Klier (ECIS, 2015)

The Impact of Formal Hierarchies on Enterprise Social Networking Behavior. - Sebastian Behrendt; Julia Klier; Mathias Klier; Alexander Richter (ICIS, 2015)

Enhancing Decision Support in Multi User Service Selection. - Bernd Heinrich; Mathias Klier; Lars Lewerenz; Michael Mayer (ICIS, 2015)

Customers Can Do Better! A Case Study of Self-Service Kiosk Technologies at the German Federal Employment Agency. - Julia Klier; Mathias Klier; Anna-Luisa Müller; Christian Rauch 003 (Wirtschaftsinformatik, 2015)

Can Social Media Help to Alleviate Skilled Worker Shortage? First Insights from the German Federal Employment Agency. - Julia Klier; Mathias Klier; Volker Rebhan; Lea Thiel (Wirtschaftsinformatik, 2015)

Metric-based data quality assessment - Developing and evaluating a probability-based currency metric. - Bernd Heinrich; Mathias Klier (Decis. Support Syst., 2015)

Automated planning of process models: Design of a novel approach to construct exclusive choices. - Bernd Heinrich; Mathias Klier; Steffen Zimmermann (Decis. Support Syst., 2015)

The Blessing of Giving: Kowledge Sharing and Knowledge seeking in Enterprise Social Networks. - Alexandra Cetto; Julia Klier; Mathias Klier; Alexander Richter; Katharina Wiesneth (ECIS, 2016)

Social Engagement and Customer Profitability in Online Customer Networks. - Julia Klier; Mathias Klier; Georg Lindner (ECIS, 2016)

Enterprise Social Networks from a Manager's Perspective. - Alexander Richter; Corinna Hetmank; Julia Klier; Mathias Klier; Maria Muller (HICSS, 2016)

Bürgerzufriedenheit durch E-Government? - Eine Analyse auf Basis des Kano-Modells. - Marietheres Dietz; Julia Klier; Mathias Klier; Katharina Wiesneth (MKWI, 2016)

Vorwort. - Bernd Heinrich; Mathias Klier (MKWI, 2016)

Social commerce - state-of-the-art and future research directions. - Catherine Baethge; Julia Klier; Mathias Klier (Electron. Mark., 2016)

The impact of self-service technologies - towards an economic decision model and its application at the German Federal Employment Agency. - Julia Klier; Mathias Klier; Anna-Luisa Müller; Christian Rauch 003 (J. Decis. Syst., 2016)

Mobile Job Search Applications - New pathway to Increase youths' Job Application Efforts? - Annette Felgenhauer; Solveigh Hieronimus; Julia Klier; Mathias Klier; Lea Thiel (ECIS, 2017)

The Impact of Social Engagement on Customer Profitability - Insights from a Direct Banking Institution's Online Customer Network. - Annette Felgenhauer; Julia Klier; Mathias Klier; Georg Lindner (ECIS, 2017)

Customers' Influence Makes or Breaks Your Brand's Success Story - Accounting for Positive and Negative Social Influence in Online Customer Networks. - Catherine Baethge; Julia Klier; Mathias Klier; Georg Lindner (ICIS, 2017)

Two Sides of the Same Coin? - The Effects of Hierarchy Inside and Outside Enterprise Social Networks. - Julia Klier; Mathias Klier; Alexander Richter; Katharina Wiesneth (ICIS, 2017)

Special issue on social media networks in business. - Julia Klier; Mathias Klier; Alexander Richter; Rolf T. Wigand (Comput. Networks, 2017)

Customer lifetime network value: customer valuation in the context of network effects. - Miriam Däs; Julia Klier; Mathias Klier; Georg Lindner; Lea Thiel (Electron. Mark., 2017)

How to manage IS requirements in complex public sector structures: toward an action design research approach. - Julia Klier; Mathias Klier; Sebastian Muschter (Requir. Eng., 2017)

Customers' Intention to Switch to Mobile Self-Service Technologies. - Patrick Bedué; Alexandra Cetto; Julia Klier; Mathias Klier (ECIS, 2018)

A Novel Hybrid Knowledge Retrieval Approach for Online Customer Service Platforms. - Patrick Bedué; Roland Graef; Mathias Klier; Jan-Felix Zolitschka (ECIS, 2018)

Event-Driven Duplicate Detection: A Probability-based Approach. - Bernd Heinrich; Mathias Klier; Andreas Alexander Obermeier; Alexander Schiller (ECIS, 2018)

"Thanks for sharing" - Identifying users' roles based on knowledge contribution in Enterprise Social Networks. - Alexandra Cetto; Mathias Klier; Alexander Richter; Jan-Felix Zolitschka (Comput. Networks, 2018)

Assessing data quality - A probability-based metric for semantic consistency. - Bernd Heinrich; Mathias Klier; Alexander Schiller; Gerit Wagner (Decis. Support Syst., 2018)

Requirements for Data Quality Metrics. - Bernd Heinrich; Diana Hristova; Mathias Klier; Alexander Schiller; Michael Szubartowicz (ACM J. Data Inf. Qual., 2018)

Explaining the Stars: Aspect-based Sentiment Analysis of Online Customer Reviews. - Markus Binder; Bernd Heinrich; Mathias Klier; Andreas Alexander Obermeier; Alexander Schiller (ECIS, 2019)

Online Peer Groups - a Design-Oriented Approach to Addressing the unemployment of People with Complex Barriers. - Annette Felgenhauer; Maximilian Förster; Katharina Kaufmann; Julia Klier; Mathias Klier (ECIS, 2019)

Power of Mobile Peer Groups: A Design-Oriented Approach to Address Youth Unemployment. - Julia Klier; Mathias Klier; Lea Thiel; Ritu Agarwal (J. Manag. Inf. Syst., 2019)

Evaluating Explainable Artifical Intelligence - What Users Really Appreciate. - Maximilian Förster; Mathias Klier; Kilian Kluge; Irina Sigler (ECIS, 2020)

#Jobless #Older #Digital - Digital Media User Types of the Older unemployed. - Julia Klier; Mathias Klier; Katharina Schäfer-Siebert; Irina Sigler (ECIS, 2020)

Getting to the Heart of Groups - Analyzing Social Support and Sentiment in Online Peer Groups. - Patrick Bedué; Maximilian Förster; Mathias Klier; Kilian Zepf (ICIS, 2020)

Fostering Human Agency: A Process for the Design of User-Centric XAI Systems. - Maximilian Förster; Mathias Klier; Kilian Kluge; Irina Sigler (ICIS, 2020)

Capturing Users' Reality: A Novel Approach to Generate Coherent Counterfactual Explanations. - Maximilian Förster; Philipp Hühn; Mathias Klier; Kilian Kluge (HICSS, 2021)

Event-Driven Assessment of Currency of Wiki Articles: A Novel Probability-Based Metric. - Mathias Klier; Lars Moestue; Andreas Alexander Obermeier; Torben Widmann (ICIS, 2021)

In the same boat: social support in online peer groups for career counseling. - Annette Felgenhauer; Katharina Kaufmann; Julia Klier; Mathias Klier (Electron. Mark., 2021)

Human-machine collaboration in online customer service - a long-term feedback-based approach. - Roland Graef; Mathias Klier; Kilian Kluge; Jan-Felix Zolitschka (Electron. Mark., 2021)

Leveraging the Power of Peer Groups for Refugee Integration. - Maximilian Förster; Julia Klier; Mathias Klier; Katharina Schäfer-Siebert; Irina Sigler (Bus. Inf. Syst. Eng., 2022)

Explainable and responsible artificial intelligence. - Christian Meske; Babak Abedin; Mathias Klier; Fethi Rabhi (Electron. Mark., 2022)

Introduction to the Minitrack on Explainable Artificial Intelligence (XAI). - Babak Abedin; Christian Meske; Fethi Rabhi; Mathias Klier (HICSS, 2023)

Explainable artificial intelligence in information systems: A review of the status quo and future research directions. - Julia Brasse; Hanna Rebecca Broder; Maximilian Förster; Mathias Klier; Irina Sigler (Electron. Mark., 2023)

What to buy, Pepper? - Bridging the Physical and the Digital World with Recommendations from Humanoid Robots. - Roland Graef; Mathias Klier; Andreas Alexander Obermeier; Jan-Felix Zolitschka (J. Decis. Syst., 2023)

User-centric explainable AI: design and evaluation of an approach to generate coherent counterfactual explanations for structured data. - Maximilian Förster; Philipp Hühn; Mathias Klier; Kilian Kluge (J. Decis. Syst., 2023)

Choose Wisely: Leveraging Explainable AI to Support Reflective Decision-Making. - Maximilian Förster; Philipp Schröppel; Chiara Schwenke; Lior Fink; Mathias Klier (ICIS, 2024)

Oldie But Goodie - Currency Beats Data Age of Customer Reviews When It Comes to Recommender System Performance. - Lukas Jakob Hägele; Mathias Klier; Andreas Alexander Obermeier; Christian Sparn (ICIS, 2024)

Building AI Literacy with Experiential Learning - Insights from a Field Experiment in K-12 Education. - Maximilian Förster; Kirsten Pitz; Andrea Wrabel; Mathias Klier; Steffen Zimmermann (Wirtschaftsinformatik, 2024)

Age Ain't Just a Number: Exploring the Volume vs. Age Dilemma for Textual Data to Enhance Decision Making. - Lukas Jakob Hägele; Mathias Klier; Andreas Alexander Obermeier; Torben Widmann (Wirtschaftsinformatik, 2024)

START Foundation: Coping with Bias and Fairness when Implementing and Using an AI System. - Chiara Schwenke; Julia Brasse; Maximilian Förster; Mathias Klier (Commun. Assoc. Inf. Syst., 2024)

Tell me more, tell me more: the impact of explanations on learning from feedback provided by Artificial Intelligence. - Maximilian Förster; Hanna Rebecca Broder; Marie C. Fahr; Mathias Klier; Lior Fink (Eur. J. Inf. Syst., 2025)

Anomaly-based Assessment of Semantic Consistency: Design and Evaluation of a Novel Probability-based Metric in Cooperation with a German Car Manufacturer. - Mathias Klier; Andreas Alexander Obermeier; Christian Sparn; Torben Widmann (ACM J. Data Inf. Qual., 2025)

Aspect-based currency of customer reviews: A novel probability-based metric to pave the way for data quality-aware decision-making. - Lukas Jakob Hägele; Mathias Klier; Lars Moestue; Andreas Alexander Obermeier (Electron. Mark., 2025)