The IS effectiveness matrix: the importance of stakeholder and system in measuring IS success. - Peter B. Seddon; D. Sandy Staples; Ravi Patnayakuni; Matthew J. Bowtell (ICIS, 1998)

Dimensions of Information Systems Success. - Peter B. Seddon; D. Sandy Staples; Ravi Patnayakuni; Matthew J. Bowtell (Commun. Assoc. Inf. Syst., 1999)