Experience: towards automated customer issue resolution in cellular networks. - Amit Sheoran; Sonia Fahmy; Matthew Osinski; Chunyi Peng 001; Bruno Ribeiro 001; Jia Wang (MobiCom, 2020)

Towards automatic troubleshooting for user-level performance degradation in cellular services. - Xiaofeng Shi; Matthew Osinski; Chen Qian 001; Jia Wang (MobiCom, 2022)