A collaborative filtering algorithm and evaluation metric that accurately model the user experience. - Matthew R. McLaughlin; Jonathan L. Herlocker (SIGIR, 2004)

TaskTracer: a desktop environment to support multi-tasking knowledge workers. - Anton N. Dragunov; Thomas G. Dietterich; Kevin Johnsrude; Matthew R. McLaughlin; Lida Li; Jonathan L. Herlocker (IUI, 2005)