Case study: lessons learned during a nationwide computer system upgrade. - Maureen Ann Raley; Letha H. Etzkorn (ACM Southeast Regional Conference, 2004)

Entropy Metrics-Based Approach to Risk Analysis in the Maintenance Phase of Large-Scale Computer Systems. - Maureen Ann Raley; Letha H. Etzkorn (Software Engineering Research and Practice, 2004)

Metrics in Risk Determination for Large-Scale Distributed Systems Maintenance. - Maureen Ann Raley; Letha H. Etzkorn (Software Engineering Research and Practice, 2006)