Engaging Patient and Family Advisory Councils in Developing Innovative Patient-Centered Care Interventions to Enhance Patient Experience. - Constance R. C. Morrison; Maureen B. Fagan; Priscilla Gazarian; Orly Tamir; Jacques Donzé; Patricia C. Dykes; Dianna L. Stade; David W. Bates; Ronen Rozenblum (AMIA, 2014)

Towards Analytics of the Patient and Family Perspective: A Case Study and Recommendations for Data Capture of Safety and Quality Concerns. - Brittany Couture; Maureen B. Fagan; Esteban Gershanik; Catherine Yoon; James C. Benneyan; David W. Bates; Sarah A. Collins (AMIA, 2017)