A Learning Approach to Discovering Web Page Semantic Structures. - Junlan Feng; Patrick Haffner; Mazin Gilbert (ICDAR, 2005)

Intelligent virtual agents for contact center automation. - Mazin Gilbert; Jay G. Wilpon; Benjamin Stern; Giuseppe Di Fabbrizio (IEEE Signal Process. Mag., 2005)

Mining Customer Care Dialogs for "Daily News". - Shona Douglas; Deepak Agarwal; Tirso Alonso; Robert M. Bell; Mazin Gilbert; Deborah F. Swayne; Chris Volinsky (IEEE Trans. Speech Audio Process., 2005)

Introduction to the Special Issue on Data Mining of Speech, Audio, and Dialog. - Mazin Gilbert; Roger K. Moore; Geoffrey Zweig (IEEE Trans. Speech Audio Process., 2005)

Webtalk: Towards Automatically Building Spoken Dialog Systems Through Miningwebsites. - Junlan Feng; Dilek Hakkani-Tür; Giuseppe Di Fabbrizio; Mazin Gilbert; Mark C. Beutnagel (ICASSP (1), 2006)

Let's Discoh: Collecting an Annotated Open Corpuswith Dialogue Acts and Reward signals for Natural Language Helpdesks. - Giovanni Andreani; Giuseppe Di Fabbrizio; Mazin Gilbert; Daniel Gillick; Dilek Hakkani-Tür; Oliver Lemon (SLT, 2006)

The AT&T spoken language understanding system. - Narendra K. Gupta; Gökhan Tür; Dilek Hakkani-Tür; Srinivas Bangalore; Giuseppe Riccardi; Mazin Gilbert (IEEE Trans. Speech Audio Process., 2006)

Bootstrapping spoken dialogue systems by exploiting reusable libraries. - Giuseppe Di Fabbrizio; Gökhan Tür; Dilek Hakkani-Tür; Mazin Gilbert; Bernard Renger; David C. Gibbon; Zhu Liu 001; Behzad Shahraray (Nat. Lang. Eng., 2008)

Speech and language processing over the web. - Mazin Gilbert; Junlan Feng (IEEE Signal Process. Mag., 2008)

Spoken Language Technology [From the Guest Editors]. - Mazin Gilbert; Kevin Knight; Steve J. Young (IEEE Signal Process. Mag., 2008)

Role of natural language understanding in voice local search. - Junlan Feng; Srinivas Bangalore; Mazin Gilbert (INTERSPEECH, 2009)

Your Mobile Virtual Assistant Just Got Smarter! - Mazin Gilbert; Iker Arizmendi; Enrico Bocchieri; Diamantino Caseiro; Vincent Goffin; Andrej Ljolje; Mike Phillips; Chao Wang 018; Jay G. Wilpon (INTERSPEECH, 2011)

Visual Voice Mail to Text on the iPhone/iPad. - Andrej Ljolje; Vincent Goffin; Diamantino Caseiro; Taniya Mishra; Mazin Gilbert (INTERSPEECH, 2011)

Predicting Human Perceived Accuracy of ASR Systems. - Taniya Mishra; Andrej Ljolje; Mazin Gilbert (INTERSPEECH, 2011)

Media Search in Mobile Devices [From the Guest Editors]. - Mazin Gilbert; Alex Acero; Jordan Cohen; Hervé Bourlard; Shih-Fu Chang; Minoru Etoh (IEEE Signal Process. Mag., 2011)

Emotion Detection in Email Customer Care. - Narendra K. Gupta; Mazin Gilbert; Giuseppe Di Fabbrizio (Comput. Intell., 2013)

Autonomous services composition in domain 2. - Mazin Gilbert; Anwar Syed Aftab; Farheen Cefalu; Pamela Dragosh; Rittwik Jana; Serban Jora; Thomas Kirk; John Lucas; Arthur Martella; John Murray; Sundar Ramalingam; Christopher A. Rath; et al. (GlobalSIP, 2016)

Control loop automation management platform (CLAMP). - Mazin Gilbert; Rittwik Jana; Eric Noël; Vijay Gopalakrishnan (GlobalSIP, 2016)