How self-service technology experience evaluation affects waiting time and customer satisfaction? A moderated mediation model. - Souad Djelassi; Mbaye Fall Diallo; Stephan Zielke (Decis. Support Syst., 2018)

Personal Information Controller Service (PICS). - Marco Winckler; Laurent Goncalves; Olivier Nicolas; Frédérique Biennier; Hind Benfenatki; Thierry Despeyroux; Nourhène Alaya; Alex Deslée; Mbaye Fall Diallo; Isabelle Collin-Lachaud; Gautier Ubersfeld; Christophe Cianchi (ICWE, 2019)

Impact of Hedonic Evaluation of Technological Innovations on Revisit Intention in a Store Digitalization Context. - Mbaye Fall Diallo; Isabelle Collin-Lachaud (Int. J. Technol. Hum. Interact., 2019)

Digital influencers in different cultural contexts: effects of authenticity and value perceptions. - Mahesh Gadekar; Mbaye Fall Diallo; Victoria-Sophie Osburg (Internet Res., 2025)