Counteracting Strategic Purchase Deferrals: The Impact of Online Retailers' Return Policy Decisions. - Mehmet Sekip Altug; Tolga Aydinliyim (Manuf. Serv. Oper. Manag., 2016)

Managing Opportunistic Consumer Returns in Retail Operations. - Mehmet Sekip Altug; Tolga Aydinliyim; Aditya Jain (Manag. Sci., 2021)