Airbot: using a work flow model for proactive assistance in public spaces. - Markus Kattenbeck; Melanie A. Kilian; Matthias Ferstl; Florian Alt; Bernd Ludwig (MobileHCI Adjunct, 2018)

Where to Go and What to Do: Towards Understanding Task-Based Information Behavior at Transitional Spaces. - Melanie A. Kilian (CHIIR, 2019)

Towards task-sensitive assistance in public spaces. - Melanie A. Kilian; Markus Kattenbeck; Matthias Ferstl; Bernd Ludwig; Florian Alt (Aslib J. Inf. Manag., 2019)