The Dark Side of Privacy Nudging - An Experimental Study in the Context of a Digital Work Environment. - Torben Jan Barev; Melanie Schwede; Andreas Janson (HICSS, 2021)

Claim success, but blame the bot? User reactions to service failure and recovery in interactions with humanoid service robots. - Nika Mozafari; Melanie Schwede; Maik Hammerschmidt; Welf H. Weiger (HICSS, 2022)

"I Will Follow You!" - How Recommendation Modality Impacts Processing Fluency and Purchase Intention. - Melanie Schwede; Naim Zierau; Andreas Janson; Maik Hammerschmidt; Jan Marco Leimeister (ICIS, 2022)

Users taking the blame? How service failure, recovery, and robot design affect user attributions and retention. - Nika Meyer (née Mozafari); Melanie Schwede; Maik Hammerschmidt; Welf H. Weiger (Electron. Mark., 2022)

Can Chatbots Be Persuasive? How to Boost the Effectiveness of Chatbot Recommendations for Increasing Purchase Intention. - Melanie Schwede; Nika Meyer (née Mozafari); Niclas Von Schnakenburg; Maik Hammerschmidt (HICSS, 2023)