A Social-Ecological Approach to Modeling Sense of Virtual Community (SOVC) in Livestreaming Communities. - Sanjay Ram Kairam; Melissa C. Mercado; Steven A. Sumner (Proc. ACM Hum. Comput. Interact., 2022)

"I did it without hesitation. Am I the bad guy?": Online conversations in response to controversial in-game violence. - Nicholas David Bowman; Daniel A. Bowen; Melissa C. Mercado; Lindsey Jean Resignato; Philippe de Villemor Chauveau (New Media Soc., 2024)