Reconsidering the Challenges of mPayments: A Roadmap to Plotting the Potential of the Future mCommerce Market. - Melissa Ding; J. Felix Hampe (Bled eConference, 2003)

Organisational Transformation through CRM Implementation: a descriptive case study. - Carolyn Ye-Phern Chin; Melissa Ding; Chandana R. Unnithan (PACIS, 2003)