Imposed information seeking in public libraries and school library media centers: a common behaviour? - Melissa R. Gross (Inf. Res., 2001)

Cost, Statistics, Measures, and Standards for Digital Reference Services: A Preliminary View. - R. David Lankes; Melissa R. Gross; Charles R. McClure (Libr. Trends, 2003)

New Perspectives: An Analysis of Gender, Net-Generation Children, and Computers. - Eliza T. Dresang; Melissa R. Gross; Leslie Edmonds Holt (Libr. Trends, 2007)

Adolescents' information behavior when isolated from peer groups: Lessons from new immigrant adolescents' everyday life information seeking. - Joung Hwa Koo; Melissa R. Gross (ASIST, 2009)

Inducing and Tracking Confusion with Contradictions during Critical Thinking and Scientific Reasoning. - Blair Lehman; Sidney K. D'Mello; Amber Chauncey Strain; Melissa R. Gross; Allyson Dobbins; Patricia S. Wallace; Keith K. Millis; Arthur C. Graesser (AIED, 2011)

Coping with severe traumatic stress: understanding the role of information-seeking among political refugees. - Joung Hwa Koo; Yong Wan Cho; Melissa R. Gross (iConference, 2011)

How Do Learners Regulate Their Emotions? - Amber Chauncey Strain; Sidney K. D'Mello; Melissa R. Gross (ITS, 2012)

What's skill got to do with it?: Information literacy skills and self-views of ability among first-year college students. - Melissa R. Gross; Don Latham (J. Assoc. Inf. Sci. Technol., 2012)

Inducing and Tracking Confusion with Contradictions during Complex Learning. - Blair Lehman; Sidney K. D'Mello; Amber Chauncey Strain; Caitlin Mills 001; Melissa R. Gross; Allyson Dobbins; Patricia S. Wallace; Keith K. Millis; Arthur C. Graesser (Int. J. Artif. Intell. Educ., 2013)

Instructional Preferences of First-Year College Students with Below-Proficient Information Literacy Skills: A Focus Group Study. - Don Latham; Melissa R. Gross (Coll. Res. Libr., 2013)

Mapping 21st century skills: Investigating the curriculum preparing teachers and librarians. - Shelbie D. Witte; Melissa R. Gross; Don L. Latham Jr. (Educ. Inf., 2015)

Usability Modeling of Academic Search User Interface. - Tsangyao Chen; Melissa R. Gross (HCI (20), 2017)

The ISSAS Model: Understanding the Information Needs of Sexual Assault Survivors on College Campuses. - Julia Skinner; Melissa R. Gross (Coll. Res. Libr., 2017)

Survey of Information Literacy Instructional Practices in U.S. Academic Libraries. - Heidi E. Julien; Melissa R. Gross; Don Latham (Coll. Res. Libr., 2018)

Mind the gap: Exploring differences between librarians' and students' perceptions of information literacy instruction. - Heidi Julien; Melissa R. Gross; Don Latham (ASIST, 2020)

Consciousness of cyber defense: A collective activity system for developing organizational cyber awareness. - Shuyuan Mary Ho; Melissa R. Gross (Comput. Secur., 2021)

Collective Learning for Developing Cyber Defense Consciousness: An Activity System Analysis. - Melissa R. Gross; Shuyuan Mary Ho (J. Inf. Syst. Educ., 2021)

Community College Students' Perceptions of Their Information Literacy Needs. - Don Latham; Melissa R. Gross; Heidi Julien; Felicia Warren; Lindsey Moses (Coll. Res. Libr., 2022)

Bridging the Service Gap: Branch Managers Talk about Social Workers in Public Libraries. - Brittany Baum; Melissa R. Gross; Don L. Latham Jr.; Lauren Crabtree; Karen A. Randolph (Public Libr. Q., 2023)

Community College Librarian Views of Student Information Literacy Needs. - Don Latham; Melissa R. Gross; Heidi Julien (Coll. Res. Libr., 2024)

Social Workers in the Stacks: Public librarians' Perceptions and Experiences. - Lauren Crabtree; Don L. Latham Jr.; Melissa R. Gross; Brittany Baum; Karen A. Randolph (Public Libr. Q., 2024)