Cultural Barriers/ Enablers in Implementing E-Government Initiatives in Malaysia. - Stephen Jackson; Meng Seng Wong; George Philip (AMCIS, 2007)

Evaluating e-government in Malaysia: an Importance-Performance grid Analysis (IPA) of citizens and service providers. - Meng Seng Wong; George Philip; Colm Fearon (Int. J. Electron. Bus., 2009)

Cultural issues in developing E-Government in Malaysia. - Meng Seng Wong; Stephen Jackson; George Philip (Behav. Inf. Technol., 2010)

The Use of Importance-Performance Analysis (IPA) in Evaluating Japan's E-government Services. - Meng Seng Wong; Hideki Nishimoto; George Philip (J. Theor. Appl. Electron. Commer. Res., 2011)

E-government evaluation: The use of design science approach to build and evaluate customer satisfaction theoretical framework. - Meng Seng Wong (ICDIM, 2012)

Use of Satisfaction-Satisfaction Matrix (SSM) to Evaluate E-Government Services from the Perspective of Japanese Citizens and Government Service Providers. - Meng Seng Wong; Hideki Nishimoto; Nishigaki Yasuyuki; Stephen Jackson (ACIS, 2013)

Barriers in local e-government partnership: evidence from Malaysia. - Iqbal Khadaroo; Meng Seng Wong; Aminah Abdullah (Electron. Gov. an Int. J., 2013)

E-Government Evaluation: An Assessment Approach Using ROI vs. ROR Matrix. - Meng Seng Wong (Int. J. Electron. Gov. Res., 2013)

User satisfaction evaluation of Malaysian e-government education services. - Meng Seng Wong; Stephen Jackson (ICE/ITMC, 2017)

A cultural theory analysis of e-government: Insights from a local government council in Malaysia. - Stephen Jackson; Meng Seng Wong (Inf. Syst. Frontiers, 2017)

The Incorporation of Social Media in an Emergency Supply and Demand Framework in Disaster Response. - Meng Seng Wong; Hideki Nishimoto; Nishigaki Yasuyuki (ISPA/IUCC/BDCloud/SocialCom/SustainCom, 2018)

Investigating the Nature of Expectations and Its Influence on Attitudes Towards Malaysian Government E-Services. - Meng Seng Wong; Stephen Jackson (Int. J. Electron. Gov. Res., 2021)