Focusing on Customer Relationship Management in Healthcare Context. - Xian Cheng; Shaoyi Liao; Zishan Liu; Mengshen Huang (AMCIS, 2016)

The Effect of Diversification on Financial Contagion. - Xian Cheng; Xinbo Sun; Stephen Shaoyi Liao; Zhongsheng Hua; Xiaolu Yang; Mengshen Huang (HICSS, 2016)