The Impact of Quantization on Retrieval-Augmented Generation: An Analysis of Small LLMs. - Mert Yazan; Suzan Verberne; Frederik Situmeang (IR-RAG@SIGIR, 2024)

User-Adaptive Personalized Chatbots for Conversational Information Seeking Tasks. - Mert Yazan (CHIIR, 2025)

Improving RAG for Personalization with Author Features and Contrastive Examples. - Mert Yazan; Suzan Verberne; Frederik Situmeang (ECIR (3), 2025)

Rethinking Conversation Styles of Chatbots from the Customer Perspective: Relationships between Conversation Styles of Chatbots, Chatbot Acceptance, and Perceived Tie Strength and Perceived Risk. - Ruilin Xiao; Mert Yazan; Frederik Situmeang (Int. J. Hum. Comput. Interact., 2025)