Effective Use of Policing Systems: A Two-Stage Study of the Shakedown Period of System Implementation. - Kar Yan Tam; Katherine Yue Feng; Michael C. Lai (IEEE Trans. Engineering Management, 2021)

Effective Intervention in User Adaptation: A 2×2 Coping Framework Entailing Implementation and Contextual Factors. - Yue (Katherine) Feng; Nadia Yin Yu; Kar Yan Tam; Michael C. Lai (J. Assoc. Inf. Syst., 2024)