Graphical user interfaces and ease of use: some myths examined. - Michael C. Zanino; Ritu Agarwal; Jayesh Prasad (SIGCPR, 1994)

From needs assessment to outcomes: managing the training of information systems professionals. - Ritu Agarwal; Jayesh Prasad; Michael C. Zanino (SIGCPR, 1996)

Training experiences and usage intentions: a field study of a graphical user interface. - Ritu Agarwal; Jayesh Prasad; Michael C. Zanino (Int. J. Hum. Comput. Stud., 1996)