CRM campaigns with choice for enhanced business process performance: The collectivist customers' collaborative role for positive word-of-mouth. - Michael Christofi; Alkis Thrassou; Hela Chebbi; Zafar U. Ahmed; Balakrishna Grandhi; Lea Iaia (Bus. Process. Manag. J., 2020)

Information communication technology, knowledge management, job and customer satisfaction: a study of healthcare workers in Lebanon. - Epaminondas Epaminonda; Johnny C. Chaanine; Demetris Vrontis; Alkis Thrassou; Michael Christofi (J. Knowl. Manag., 2021)

Digital Transformation of SMEs: The Role of Entrepreneurial Persistence and Market Sensing Dynamic Capability. - Michael Christofi; Huda Khan; Nadia Zahoor; Elias Hadjielias; Shlomo Y. Tarba (IEEE Trans. Engineering Management, 2024)