Advantages of the Well-Planned Enterprise - From Strategic Planning Through Service Level Agreements. - Walter Ellis; Michael Heffner (Int. CMG Conference, 1993)

Knowledge fusion for technological innovation in organizations. - Michael Heffner; Nawaz Sharif (J. Knowl. Manag., 2008)

Medicaid IT as a System of Systems. - Rick G. Randall; Michael Heffner (SoSE, 2019)