Framework of a Process Laboratory for the Operational Control of Service Processes. - Diana Heckl; Michael Leyer; Jürgen Moormann; Michael Rosemann (ACIS, 2009)

Co-Creation in Business Service Lifecycle Management. - Simone Krug; Axel Korthaus; Erwin Fielt; Michael Leyer (ACIS, 2010)

Facilitating Operational Control of Business Services: A Method for Analysing and Structuring Customer Integration. - Michael Leyer; Jürgen Moormann (ACIS, 2010)

Towards a Methodology to Assess Changes in IT Business Value in Terms of Business Process Performance. - Anne Dohmen; Michael Leyer; Janusch Patas (AMCIS, 2010)

Konzeption eines Prozesslabors zur Verbesserung der operativen Steuerung von Dienstleistungsprozessen. - Michael Leyer; Jürgen Moormann (GI Jahrestagung (1), 2010)

Using Role-plays to Acquire Process-oriented Knowledge in Enterprises. - René Börner; Michael Leyer (KMIS, 2010)

Combining Process Mining and Statistical Methods to Evaluate Customer Integration in Service Processes. - Michael Leyer; Jürgen Moormann (Business Process Management Workshops (1), 2011)

Developing a framework for Six Sigma in financial service institutions - empirical evidence from expert interviews. - Ayon Chakraborty; Michael Leyer (IEEM, 2011)

Towards A Context-Aware Analysis Of Business Process Performance. - Michael Leyer (PACIS, 2011)

Towards Learning Business Process Management Thinking. - Michael Leyer; Jutta Wollersheim (PACIS, 2011)

Toward an Agile Knowledge Connection of Employees with Regard to Business Processes. - Michael Leyer; Nina Claus (HICSS, 2013)

An Extensible Framework for Analysing Resource Behaviour Using Event Logs. - Anastasiia Pika; Moe Thandar Wynn; Colin J. Fidge; Arthur H. M. ter Hofstede; Michael Leyer; Wil M. P. van der Aalst (CAiSE, 2014)

Is Learning-by-Doing via E-learning Helpful to Gain Generic Process Knowledge? - Michael Leyer; Jürgen Moormann; Minhong Wang 001 (ICALT, 2014)

How Can SMEs Assess the Risk of Organisational Knowledge? - Susanne Durst; Michael Leyer (LWA, 2014)

Conceptualisation of Contextual Factors for Business Process Performance (Abstract Only). - Daniel Kronsbein; Dominik Meiser; Michael Leyer (MKWI, 2014)

Introduction of electronic documents: how business process simulation can help. - Michael Leyer; Maximilian Hollmann (Bus. Process. Manag. J., 2014)

Effectiveness of Role Plays on Process-oriented Behaviour in Daily Work Practices: An Analysis in the Financial Services Sector. - Michael Leyer; Ann-Kathrin Hirzel; Jürgen Moormann (ECIS, 2015)

A Framework for Using Social Media Channels in Knowledge Exchange With Customers. - Susanne Durst; Michael Leyer (LWA, 2015)

Process Performance Measurement. - Michael Leyer; Diana Heckl; Jürgen Moormann (Handbook on Business Process Management (2), 2015)

Towards assessing the value of digital self-service options from a provider perspective. - Florian Bär; Michael Leyer (AMCIS, 2016)

Understanding Online Financial Communities: What constitutes a Valuable Information Exchange for Users? - Ann-Kathrin Hirzel; Michael Leyer; Nick Russell; Alistair Barros; Jürgen Moormann (ECIS, 2016)

Examining the Impact of Business Process Management System Use on Employees' Process Orientation. - Janina Kettenbohrer; Daniel Beimborn; Michael Leyer (ICIS, 2016)

The Value of Enterprise Modelling: Towards a Service-centric Perspective. - Martin Benkenstein; Michael Fellmann; Michael Leyer; Kurt Sandkuhl (PoEM, 2016)

Would you like to know who knows? Connecting employees based on process-oriented knowledge mapping. - Michael Leyer; Christian Schneider; Nina Claus (Decis. Support Syst., 2016)

Customer Acceptance of Pro-Active Services - a Scenario-based Empirical Study. - Michael Leyer; Mary Tate; Florian Bär; Marek Kowalkiewicz; Michael Rosemann (ECIS, 2017)

Structuring Digital Options Towards Reducing the Struggle of Finding the Needle in the Digital Haystack. - Michael Leyer; Susanne Durst (WM, 2017)

Action learning approach to teaching business engineering methodology. - Michael Leyer; Jürgen Moormann (Bus. Process. Manag. J., 2017)

Integration of Individual Processes and Information Demand Patterns: A Conceptual Analysis. - Michael Leyer; Kurt Sandkuhl (Complex Syst. Informatics Model. Q., 2017)

The influence of process-oriented organisational design on operational performance and innovation: a quantitative analysis in the financial services industry. - Michael Leyer; Jutta Stumpf-Wollersheim; Francesco Pisani (Int. J. Prod. Res., 2017)

Mining Resource Profiles from Event Logs. - Anastasiia Pika; Michael Leyer; Moe Thandar Wynn; Colin J. Fidge; Arthur H. M. ter Hofstede; Wil M. P. van der Aalst (ACM Trans. Manag. Inf. Syst., 2017)

Value of Context-Awareness in Business Services. - Michael Fellmann; Michael Leyer (Capability Management in Digital Enterprises, 2018)

Identifying the Factors influencing Self-Service Technology Usage Intention - A Meta-Analysis. - Florian Bär; Michael Leyer (PACIS, 2018)

Will Users of Process Management Systems Be More Innovative?: A Study on Process Innovation and Process Orientation in the Financial Industry. - Michael Leyer; Daniel Beimborn; Janina Kettenbohrer (SIGMIS-CPR, 2018)

Achieving sustainable behavioral changes of daily work practices: The effect of role plays on learning process-oriented behavior. - Michael Leyer; Ann-Kathrin Hirzel; Jürgen Moormann (Bus. Process. Manag. J., 2018)

Towards a Method for Designing IT Self-Services from an IT Operations perspective. - Florian Bär; Kurt Sandkuhl; Michael Leyer (EMISA Forum, 2018)

Individual Process Orientation as a Two-Dimensional Construct: Conceptualization and Measurement Scale Development. - Monika Klun; Michael Leyer (BPM (Blockchain and CEE Forum), 2019)

3D Virtual World BPM Training Systems: Process Gateway Experimental Results. - Michael Leyer; Ross Brown 001; Banu Aysolmaz; Irene Vanderfeesten; Oktay Türetken (CAiSE, 2019)

Me, You or AI? How do we Feel about Delegation. - Michael Leyer; Sabrina Schneider (ECIS, 2019)

Auswirkung des Internet der Dinge auf das Wissen über Arbeitsprozesse von Mitarbeitern in KMUs. - Hannes Reil; Michael Leyer (LWDA, 2019)

Cognition and experience of employees in digital work environments. - Michael Leyer; Jürgen Strohhecker (WM, 2019)

How stock-flow failure and general cognitive ability impact performance in operational dynamic control tasks. - Jürgen Strohhecker; Michael Leyer (Eur. J. Oper. Res., 2019)

Decision-making with artificial intelligence: Towards a novel conceptualization of patterns. - Michael Leyer; Anna Oberländer; Paula Dootson; Marek Kowalkiewicz (PACIS, 2020)

Understanding the consequences of adopting the Internet of Things in small- and medium-sized enterprises. - Hannes Reil; Marlen Rimbeck; Michael Leyer; Jutta Stumpf-Wollersheim (PACIS, 2020)

Identification and analysis of handovers in organisations using process model repositories. - Michael Leyer; Deniz Iren; Banu Aysolmaz (Bus. Process. Manag. J., 2020)

Workers united: Digitally enhancing social connectedness on the shop floor. - Alexander Richter; Michael Leyer; Melanie Steinhüser (Int. J. Inf. Manag., 2020)

The Transformational Impact of Blockchain Technology on Business Models and Ecosystems: A Symbiosis of Human and Technology Agents. - Sabrina Schneider; Michael Leyer; Mary Tate (IEEE Trans. Engineering Management, 2020)

Seeing the Forest for the Trees: Group-Oriented Workforce Analytics. - Jing Yang 040; Chun Ouyang 001; Arthur H. M. ter Hofstede; Wil M. P. van der Aalst; Michael Leyer (BPM, 2021)

Acceptance of AI for delegating emotional intelligence: Results from an experiment. - Banu Aysolmaz; Michael Leyer; Deniz Iren (HICSS, 2021)

Why do Visitors intend to use Indoor Navigation and Indoor Localization Systems in Hospitals? A Quantitative Survey from Germany. - Johannes Wichmann; Michael Leyer (HICSS, 2021)

Health Information Systems: Potential Users balancing Adaptive and Maladaptive Appraisals. - Tanja Sophie Gesk; Johannes Wichmann; Michael Leyer (ICIS, 2021)

How Smart Services Affect Relevant Job Characteristics in Production Environments. - Hannes Reil; Michael Leyer (LWDA, 2021)

DESERV IT: A Method for Devolving Service Tasks in IT Services. - Florian Bär; Kurt Sandkuhl; Michael Leyer; Birger Lantow (Bus. Inf. Syst. Eng., 2021)

Process training for industrial organisations using 3D environments: An empirical analysis. - Michael Leyer; Banu Aysolmaz; Ross Brown 001; Selen Türkay; Hajo A. Reijers (Comput. Ind., 2021)

Empowering employees in industrial organizations with IoT in their daily operations. - Felix Sievers; Hannes Reil; Marlen Rimbeck; Jutta Stumpf-Wollersheim; Michael Leyer (Comput. Ind., 2021)

The Influence of Mental Models on Employee-Driven Digital Process Innovation during Times of a Crisis. - Anna Maria Oberländer; Michael Leyer (ICIS, 2022)

Towards an Understanding of the Intention of University Members to Use Indoor Positioning Systems: A Unified Theory of Acceptance and Use Perspective. - Thomas Paetow; Johannes Wichmann; Hannes Reil; Michael Leyer (LWDA, 2022)

Artificial intelligence in public services: When and why citizens accept its usage. - Tanja Sophie Gesk; Michael Leyer (Gov. Inf. Q., 2022)

Individual time experience: A research agenda in the domain of information systems. - Wieland Müller; Johannes Wichmann; Dustin Liebtrau; Michael Leyer (ACIS, 2023)

Detecting Weasels at Work: A Theory-Driven Behavioural Process Mining Approach. - Michael Leyer; Arthur H. M. ter Hofstede; Rehan Syed (BPM (Forum), 2023)

YUMA - An AI Planning Agent for Composing IT Services from Infrastructure-as-Code Specifications. - Florian Bär; Michael Leyer (HICSS, 2023)

Bridging the Gap: Examining the trust dimensions of smart contracts using supply chain applications. - Wieland Müller; Michael Leyer (LWDA, 2023)

How the Internet of Things is reshaping teamwork: An experimental study. - Marlen Rimbeck; Hannes Reil; Jutta Stumpf-Wollersheim; Michael Leyer (Comput. Ind., 2023)

Understanding intention and use of digital elements in higher education teaching. - Wieland Müller; Michael Leyer (Educ. Inf. Technol., 2023)

Metaverse, ubi es? A transaction cost-based analysis of the state of the art of smart contracts in the Metaverse. - Wieland Müller; Shahper Richter; Michael Leyer; Alexander Richter (HICSS, 2024)

Obstacles to Human-AI Collaboration. - Ishara Sudeeptha; Wieland Müller; Alexander Richter; Michael Leyer; Ferry Nolte (ICIS, 2024)

Use Cases for Prospective Sensemaking of Human-AI-Collaboration. - Ishara Sudeeptha; Wieland Müller; Michael Leyer; Alexander Richter; Ferry Nolte (CoRR, 2024)

Towards future of work in immersive environments and its impact on the Quality of Working Life: a scoping review. - Thomas Paetow; Johannes Wichmann; Michael Leyer; Marianne Schmolke (i-com, 2025)

Divisional perspectives on trust in generative AI: an empirical study of senior decision-makers. - Lilian Tai Do Khac; Michael Leyer; Johannes Wichmann; Alexander Richter (Enterp. Inf. Syst., 2025)