Enabling and improving the use of mobile services: the role of user experience standards and interoperability. - Bruno von Niman; Martin Böcker; Matthias Schneider-Hufschmidt; Margareta Flygt; Michael Tate; Pekka Ketola; David Williams; Mike Pluke (Mobility Conference, 2006)

Personalization and User Profile Management. - Françoise Petersen; Giovanni Bartolomeo; Mike Pluke (Int. J. Interact. Mob. Technol., 2008)

An architectural framework for context sensitive personalization: standardization work at the European Telecommunications Standards Institute (ETSI). - Françoise Petersen; Giovanni Bartolomeo; Mike Pluke; Tatiana Kovacikova (Mobility Conference, 2009)

Inclusive E-Services for All: Identifying Accessibility Requirements for Upcoming Interaction Technologies. - Alejandro Rodríguez-Ascaso; Erik Zetterström; Martin Böcker; Helge Hüttenrauch; Michael Pluke; Matthias Schneider (ICCHP (1), 2010)

Identifying enablers for future e-Services. - Martin Böcker; Helge Hüttenrauch; Michael Pluke; Alejandro Rodríguez-Ascaso; Matthias Schneider; Erik Zetterström (PervasiveHealth, 2010)

Mandate M 376: New Software Accessibility Requirements. - Loïc Martínez; Michael Pluke (DSAI, 2013)

A Decision-Tree Approach for the Applicability of the Accessibility Standard EN 301 549. - Loïc Martínez Normand; Michael Pluke (ICCHP (2), 2014)

Requirement and input collection: Development of guidelines to allow people with cognitive disabilities to exploit the full potential of mobile ICT. - Bruno von Niman; Martin Böcker; Nikolaos Floratos; Loïc Martínez Normand; Michael Pluke; Matthias Schneider; Gill Whitney (MobileHCI Adjunct, 2015)

Cognitive Accessibility to Mobile ICT. - Martin Böcker; Nikolaos Floratos; Loïc Martínez; Mike Pluke; Bruno von Niman; Gill Whitney (ICCHP (1), 2016)