Screen Layout and Semantic Structure in Iconic Menu Design. - Ping Zhan; Ram R. Bishu; Michael W. Riley (HCI (2), 1993)

Assessing customer satisfaction in parcel delivery industry: an empirical study among university customers. - Bingguang Li; Michael W. Riley; Chang-tseh Hsieh (Int. J. Serv. Stand., 2004)

A comparison study of customer satisfaction between the UPS and FedEx: An empirical study among university customers. - Bingguang Li; Michael W. Riley; Binshan Lin; Ershi Qi (Ind. Manag. Data Syst., 2006)

The psycophysical effects of physical impact to human soft tissue. - Khaled Alkhaledi; David Cochran; Michael W. Riley; Terry Stentz; Greg Bashford; George Meyer (ECCE, 2011)