The Value of Measuring Trust in AI - A Socio-Technical System Perspective. - Michaela Benk; Suzanne Tolmeijer; Florian von Wangenheim; Andrea Ferrario (CoRR, 2022)

Creative Uses of AI Systems and their Explanations: A Case Study from Insurance. - Michaela Benk; Raphael Weibel; Andrea Ferrario (CoRR, 2022)

"Is It My Turn?": Assessing Teamwork and Taskwork in Collaborative Immersive Analytics. - Michaela Benk; Raphael Weibel; Stefan Feuerriegel; Andrea Ferrario (Proc. ACM Hum. Comput. Interact., 2022)

Certification Labels for Trustworthy AI. - Nicolas Scharowski; Michaela Benk; Swen J. Kühne; Léane Wettstein; Florian Brühlmann (EWAF, 2023)

Certification Labels for Trustworthy AI: Insights From an Empirical Mixed-Method Study. - Nicolas Scharowski; Michaela Benk; Swen J. Kühne; Léane Wettstein; Florian Brühlmann (FAccT, 2023)

Two Decades of Empirical Research on Trust in AI: A Bibliometric Analysis and HCI Research Agenda. - Michaela Benk; Sophie Kerstan; Florian von Wangenheim; Andrea Ferrario (CoRR, 2023)

Bridging the Knowledge Gap: Understanding User Expectations for Trustworthy LLM Standards. - Michaela Benk; Léane Wettstein; Nadine Schlicker; Florian von Wangenheim; Nicolas Scharowski (AAAI, 2025)

Twenty-four years of empirical research on trust in AI: a bibliometric review of trends, overlooked issues, and future directions. - Michaela Benk; Sophie Kerstan; Florian von Wangenheim; Andrea Ferrario (AI Soc., 2025)