Design Issues for Usability of Residential Multifunction Terminals. - Michel Naël (IEEE J. Sel. Areas Commun., 1991)

Usability Problems of residential Multifunction terminals. - Michel Naël (ACM SIGCHI Bull., 1991)

Mobile Communication Services: Which Acceptability Factors Matter Most? - Kei-ichi Enoki; Masaaki Kurosu; Vincent Lahoche; Michel Naël; Shuhei Mitome (INTERACT, 2001)