Using Chatbots for Network Management Training through Problem-based Oriented Education. - Michelle Denise Leonhardt; Liane Margarida Rockenbach Tarouco; Rosa Maria Vicari; Elder Rizzon Santos; Michele dos Santos da Silva (ICALT, 2007)

Enhancing Affective Communication in Embodied Conversational Agents. - Michelle Denise Leonhardt (AAAI, 2010)

Enhancing affective communication in embodied conversational agents through personality-based hidden conversational goals - Michelle Denise Leonhardt (2012)