Patient Transfer Center Nurses: Impact on Care Coordination. - Michelle Lenox; Josette F. Jones (AMIA, 2013)

Complexity Analysis of a Transfer Center. - Josette F. Jones; Michelle Lenox; Tami Raute; Shelly Maersch; Cortney Gundlach; Mark S. Pfaff (HCI (8), 2013)

The Extent to which U.S. Hospitals Promote Their Patient Engagement Activities and Outcomes: Preliminary Results of Quantitative Content Analysis Research. - Josette F. Jones; Maryam Zolnoori; Samar Binkheder; Katherine Schilling; Lakshmi R. Pondugala; Michelle Lenox (AMIA, 2014)