Controlling excessive waiting times in small service systems with time-varying demand: An extension of the ISA algorithm. - Mieke Defraeye; Inneke Van Nieuwenhuyse (Decis. Support Syst., 2013)

G-RAND: A phase-type approximation for the nonstationary G(t)/G(t)/s(t)+G(t) queue. - Stefan Creemers; Mieke Defraeye; Inneke Van Nieuwenhuyse (Perform. Evaluation, 2014)

A branch-and-bound algorithm for shift scheduling with stochastic nonstationary demand. - Mieke Defraeye; Inneke Van Nieuwenhuyse (Comput. Oper. Res., 2016)