Personalized Electronic Banking Services. - Mika Hiltunen; Leo Heng; Linda Helgesen (Designing Personalized User Experiences in eCommerce, 2004)

Placing links in mobile banking application. - Tuuli Hyvärinen; Anne Kaikkonen; Mika Hiltunen (Mobile HCI, 2005)

Mapping the reasons for resistance to Internet banking: A means-end approach. - Tuire Kuisma; Tommi Laukkanen; Mika Hiltunen (Int. J. Inf. Manag., 2007)