Towards Usability Guidelines for Multimedia Systems. - Mike Bearne; Sara Jones 001; John Sapsford-Francis (ACM Multimedia, 1994)

Providing public access to information in complex and weakly structured domains: A 3-layered model for hypermedia information systems. - Mike Bearne; Sara Jones 001; Jill Hewitt; John Sapsford-Francis (New Rev. Hypermedia Multim., 1996)