Map to Service-Oriented Business and IT: A Stratified Approach. - Janne J. Korhonen; Kari Hiekkanen; Mikko Heiskala (AMCIS, 2010)

Making Service Logic Explicit: Findings from Business-to-Business Case Study. - Harri Töhönen; Mikko Heiskala; Esko Hannula (ICSS, 2010)

Design guidelines for pervasive computing: Implications of technology use in Africa. - Amandeep Dhir; Nobert Rangarirai Jere; Puneet Kaur; Mikko Heiskala; Ibrahim A. Albidewi; Daniyal M. Alghazzawi (PerCom Workshops, 2012)

WeCoTin - A practical logic-based sales configurator. - Juha Tiihonen; Mikko Heiskala; Andreas Anderson; Timo Soininen (AI Commun., 2013)

A Research Framework for the Smartphone-Based Contextual Study of Mobile Knowledge Work. - Mikko Heiskala; Eero Palomäki; Matti Vartiainen; Kai Hakkarainen; Hanni Muukkonen (HCI (9), 2014)

Customer Journey Mapping of an Experience-Centric Service by Mobile Self-reporting: Testing the Qualiwall Tool. - Inka Kojo; Mikko Heiskala; Juho-Pekka Virtanen (HCI (8), 2014)

Methods to Study Everyday Activities in a Mobile Work Context - A Literature Overview. - Eero Palomäki; Kai Hakkarainen; Matti Vartiainen; Mikko Heiskala (HCI (9), 2014)