A Study of Delay Factors in CSCW Applications and Their Importance. - Tone Ingvaldsen; Espen Klovning; Miles Wilkins (IDMS, 1998)

A Study of the Impact of Network Loss and Burst Size on Video Streaming Quality and Acceptability. - David Hands; Miles Wilkins (IDMS, 1999)

Determining the causes of end-to-end delay in CSCW applications. - Tone Ingvaldsen; Espen Klovning; Miles Wilkins (Comput. Commun., 2000)