A dual-level analysis of the capability development process: A case study of TT&T. - Shan Ling Pan; Gary S. C. Pan; Ming H. Hsieh (J. Assoc. Inf. Sci. Technol., 2006)

The Dynamics of Implementing and Managing Modularity of Organizational Routines During Capability Development: Insights From a Process Model. - Shan Ling Pan; Gary S. C. Pan; Adela J. W. Chen; Ming H. Hsieh (IEEE Trans. Engineering Management, 2007)

A case of managing customer relationship management systems: Empirical insights and lessons learned. - Ming H. Hsieh (Int. J. Inf. Manag., 2009)

Human centric knowledge seeking strategies: a stakeholder perspective. - Ming H. Hsieh (J. Knowl. Manag., 2009)