Kansei Engineering with Online Review Mining for Hotel Service Development. - Yu-Hsiang Hsiao; Mu-Chen Chen; Ming-Ke Lin (IIAI-AAI, 2017)

Applying big data analytics to support Kansei engineering for hotel service development. - Mu-Chen Chen; Yu-Hsiang Hsiao; Kuo-Chien Chang; Ming-Ke Lin (Data Technol. Appl., 2019)