Environmental Scanning for Customer Complaint Identification in Social Media. - Ming Yang 037; Yijun Li 004; Melody Y. Kiang (ICIS, 2011)

Uncovering Social Media Data For Public Health Surveillance. - Ming Yang 037; Yijun Li 004; Melody Y. Kiang (PACIS, 2011)

Partially supervised learning for radical opinion identification in hate group web forums. - Ming Yang 037; Hsinchun Chen (ISI, 2012)

Artificial immune system for illicit content identification in social media. - Ming Yang 037; Melody Y. Kiang; Hsinchun Chen; Yijun Li 004 (J. Assoc. Inf. Sci. Technol., 2012)

Identification of Consumer Adverse Drug Reaction Messages on Social Media. - Ming Yang 037; Xiaodi Wang; Melody Y. Kiang (PACIS, 2013)

Extracting Consumer Health Expressions of Drug Safety from Web Forum. - Ming Yang 037; Melody Y. Kiang (HICSS, 2015)

Filtering big data from social media - Building an early warning system for adverse drug reactions. - Ming Yang 037; Melody Y. Kiang; Wei Shang (J. Biomed. Informatics, 2015)

Physicians' Sales of Expert Service Online: The Role of Physician Trust and Price. - Ming Yang 037; Yunfei Diao; Melody Y. Kiang (PACIS, 2018)

When Does Trust Reinforce Intentions to Upgrade to Paid Online Healthcare Consultations? The Valence of Platform-Versus Service-Related Attitudes. - Ming Yang 037; Fangyun Yuan; Jinglu Jiang (PACIS, 2020)

Exploring the freemium business model for online medical consultation services in China. - Jinglu Jiang; Ming Yang 037; Melody Y. Kiang; Ann-Frances Cameron (Inf. Process. Manag., 2021)

Re-Examining the Impact of Multidimensional Trust on Patients' Online Medical Consultation Service Continuance Decision. - Ming Yang 037; Jinglu Jiang; Melody Y. Kiang; Fangyun Yuan (Inf. Syst. Frontiers, 2022)

How do you cope? Online medical consultation service uncertainty, coping strategies, and subsequent payment. - Ming Yang 037; Jinglu Jiang; Ann-Frances Cameron; Xin Liu (Electron. Commer. Res. Appl., 2023)