HeliCoach: An Adaptive Orientation and Mobility Training System in a Drone-based 3D Audio Space. - Jiangtao Gong; Qicheng Ding; Yu Zhang 124; Liuxin Zhang; Penghui Xu; Mingming Liu 007; Yingqing Xu; Qianying Wang (CHI Extended Abstracts, 2020)

Cold Comfort Matters - How Channel-Wise Emotional Strategies Help in a Customer Service Chatbot. - Mingming Liu 007; Qicheng Ding; Yu Zhang 124; Guoguang Zhao; Changjian Hu; Jiangtao Gong; Penghui Xu; Liuxin Zhang; Qianying Wang (CHI Extended Abstracts, 2020)

Towards A Six-Level Framework of Emotional Intelligence for Customer Service Chatbots. - Qicheng Ding; Vicente Iván Sánchez Carmona; Mingming Liu 007; Fangzhen Peng; Yu Zhang 124; Changjian Hu (AffCon@AAAI, 2021)

ReflectU: A Mirror-Based Intelligent Interactive System for Intuitive Remote Control. - Yu Zhang 124; Mingming Liu 007; Jiangtian Nie; Qicheng Ding; Yong Duan; Yang Zhang 025; Zehui Xiong (IEEE Trans. Ind. Informatics, 2022)