A Service Field Concept for Service Value Creation. - Michitaka Kosaka; Minh Chau Doan; Kunio Shirahada; Jing Wang (KMO, 2013)

A New Service Mediator For Human Resource Management. - Minh Chau Doan; Nguyen Dinh Le; Michitaka Kosaka (Int. J. Knowl. Syst. Sci., 2014)