How to provide something for everyone without going insane. - Miranda Carney-Morris; Mike McNamara (SIGUCCS, 2001)

All hands on deck: a new approach to staff development. - Kelly Wainwright; Miranda Carney-Morris; Elizabeth Young (SIGUCCS, 2010)

Getting the most out of your help desk software. - Miranda Carney-Morris; Elizabeth Young (SIGUCCS, 2012)

Teaching, Learning, and Classroom Design. - Miranda Carney-Morris; Trevor M. Murphy (SIGUCCS, 2016)

What Cats Can Teach Us About Excellent Customer Service. - Julio G. Appling; Miranda Carney-Morris; Elizabeth Young (SIGUCCS, 2018)

DIY Tech + Engaged Student Workers = Low Cost Proof of Concept. - Miranda Carney-Morris (SIGUCCS, 2018)

Training Faculty: Teaching Goals vs. Tech Tools - Finding a Balance. - Lisa Brown; Laurie Fox; Miranda Carney-Morris; Beth Lynn Nolen (SIGUCCS, 2019)

I'll See You Online. - Miranda Carney-Morris (SIGUCCS, 2021)

Looking Forward to An Improved Service Desk Experience. - Miranda Carney-Morris (SIGUCCS, 2023)

The Hidden Impact of Unspoken Norms. - Miranda Carney-Morris; Eileen Galvin (SIGUCCS, 2024)

Elevating Customer Support with GenAI. - Miranda Carney-Morris (SIGUCCS, 2025)

Women at the Table: Building Pathways to Leadership in Higher Ed IT. - Miranda Carney-Morris (SIGUCCS, 2025)

Collaborating to Foster Growth and Elevate Student Workers. - Miranda Carney-Morris; Logan Drain (SIGUCCS, 2025)