Factors Affecting Customer Retention Toward Internet Banking in Malaysia. - Hishamuddin Bin Ismail; Mohammad Fateh Ali Khan Panni (J. Inf. Knowl. Manag., 2009)

Applicability of SERVQUAL in Private Higher Education Institutions in Bangladesh. - Mohammad Fateh Ali Khan Panni; Md. Abdus Salam Sarker (Int. J. Technol. Educ. Mark., 2013)

Customer Knowledge Management (CKM) Practices in the Telecommunication Industry in Bangladesh. - Mohammad Fateh Ali Khan Panni; Md. Naimul Hoque (Int. J. Inf. Syst. Serv. Sect., 2017)