Service quality monitoring in confined spaces through mining Twitter data. - Mohammad Masoud Rahimi; Elham Naghizade; Mark Stevenson; Stephan Winter 001 (J. Spatial Inf. Sci., 2020)

Toward Constant Service Quality Monitoring in Transport Nodes. - Mohammad Masoud Rahimi (2022)

SentiHawkes: a sentiment-aware Hawkes point process to model service quality of public transport using Twitter data. - Mohammad Masoud Rahimi; Elham Naghizade; Mark Stevenson; Stephan Winter 001 (Public Transp., 2023)