A Survey on Chatbot Implementation in Customer Service Industry through Deep Neural Networks. - Mohammad Nuruzzaman; Omar Khadeer Hussain (ICEBE, 2018)

Identifying facts for chatbot's question answering via sequence labelling using recurrent neural networks. - Mohammad Nuruzzaman; Omar Khadeer Hussain (ACM TUR-C, 2019)

IntelliBot: A Dialogue-based chatbot for the insurance industry. - Mohammad Nuruzzaman; Omar Khadeer Hussain (Knowl. Based Syst., 2020)

IntelliBot: A Domain-specific Chatbot for the Insurance Industry. - Mohammad Nuruzzaman (2020)