'Stuff' Happens: A Theoretical Framework for Internal IS Service Recovery. - Mohammad Said Najjar; Aaron Kennon Smith; William J. Kettinger (AMCIS, 2010)

The Influence of Technology Characteristics on Privacy Calculus: A Theoretical Framework. - Mohammad Said Najjar; Son Bui (AMCIS, 2012)

Data Monetization: Lessons from a Retailer's Journey. - Mohammad Said Najjar; William J. Kettinger (MIS Q. Executive, 2013)

The effect of risk levels on technology adoption decision: the case of online games. - Laila Dahabiyeh; Mohammad Said Najjar; Deepti Agrawal (Inf. Technol. People, 2020)

When ignorance is bliss: The role of curiosity in online games adoption. - Laila Dahabiyeh; Mohammad Said Najjar; Deepti Agrawal (Entertain. Comput., 2021)

Trust in the Ride Hailing Service of the Sharing Economy: The Roles of Legitimacy and Process Transparency. - Mohammad Said Najjar; Laila Dahabiyeh (J. Organ. End User Comput., 2021)

Users' affect and satisfaction in a privacy calculus context. - Mohammad Said Najjar; Laila Dahabiyeh; Raed Salah Algharabat (Online Inf. Rev., 2021)

IS incident recovery and service value: a service-dominant logic view. - Mohammad Said Najjar; William J. Kettinger; Lynda Kettinger (Eur. J. Inf. Syst., 2022)