Response time for cloud computing providers. - Mohammed Alhamad; Tharam S. Dillon; Chen Wu 001; Elizabeth Chang 001 (iiWAS, 2010)

SLA-Based Trust Model for Cloud Computing. - Mohammed Alhamad; Tharam S. Dillon; Elizabeth Chang 001 (NBiS, 2010)

Service Level Agreement for Distributed Services: A Review. - Mohammed Alhamad; Tharam S. Dillon; Elizabeth Chang 001 (DASC, 2011)

A Survey on SLA and Performance Measurement in Cloud Computing. - Mohammed Alhamad; Tharam S. Dillon; Elizabeth Chang 001 (OTM Conferences (2), 2011)