A comprehensive semi-automated incident handling workflow. - Sayed Hadi Hashemi; Mohammad Babaeizadeh; Mohsen Nowruzi; Hossein Hadian Jazi; Mohammad Shahmoradi; Elaheh Biglar Beigi Samani (IST, 2012)

A comprehensive classification of incident handling information. - Mohsen Nowruzi; Hossein Hadian Jazi; Mojtaba Dehghan; Mohammad Shahmoradi; Sayed Hadi Hashemi; Mohammad Babaeizadeh (IST, 2012)