How do collaboration and investments in knowledge management affect process innovation in services? - Mona Ashok; Rajneesh Narula; Andrea Martinez-Noya (J. Knowl. Manag., 2016)

Role of Digitisation in Enabling Co-creation of Value in KIBS Firms. - Mona Ashok (ICISO, 2018)

Value co-destruction: Exploring the role of actors' opportunism in the B2B context. - Buddhi Pathak; Mona Ashok; Yin Leng Tan (Int. J. Inf. Manag., 2020)

How to counter organisational inertia to enable knowledge management practices adoption in public sector organisations. - Mona Ashok; Mouza Saeed Mohammed Al Badi Al Dhaheri; Rohit Madan; Michael Dzigbordi Dzandu (J. Knowl. Manag., 2021)

Ethical framework for Artificial Intelligence and Digital technologies. - Mona Ashok; Rohit Madan; Anton Joha; Uthayasankar Sivarajah (Int. J. Inf. Manag., 2022)

AI adoption and diffusion in public administration: A systematic literature review and future research agenda. - Rohit Madan; Mona Ashok (Gov. Inf. Q., 2023)

AI Operationalisation Chasm: Evidence from Canadian Public Administration. - Rohit Madan; Mona Ashok (ECIS, 2024)

Organisational and Technological AI Readiness: Evidence from Canadian Public Administration. - Rohit Madan; Mona Ashok (ICIS, 2024)

Making Sense of AI Benefits: A Mixed-method Study in Canadian Public Administration. - Rohit Madan; Mona Ashok (Inf. Syst. Frontiers, 2025)