Why Firms Use Social Media: An Absorptive Capacity Perspective. - Monica Hu; Daniel Schlagwein (ECIS, 2013)

How and why organisations use social media: five use types and their relation to absorptive capacity. - Daniel Schlagwein; Monica Hu (J. Inf. Technol., 2017)

Correction to: How and why organisations use social media: five use types and their relation to absorptive capacity. - Daniel Schlagwein; Monica Hu (J. Inf. Technol., 2018)